Would it be possible for one to make claims on complimentary travel inconvenience, travel accident benefits and My VoyageGuard Travel InsuranceSM at the same time?

Who can confirm to me if it is possible for me to claim all of my complimentary travel inconvenience, travel accident benefits and also My VoyageGuard Travel InsuranceSM at the same time using my American Express Singapore Airlines KrisFlyer Ascend Credit Card?

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    Actually it is possible for you to lodge a claim against both the complimentary travel inconvenience, travel accident benefits and from My VoyageGuard Travel InsuranceSM but all subject to the terms, conditions and exclusions of each product. For claims that are payable on reimbursement basis, the insurer will only reimburse what the insured had incurred and paid. On the other hand for all other types of claims, these will be reviewed and settled in accordance with the Terms and Conditions of the Policy. As regards to claiming complimentary travel inconvenience and travel accident benefits with your card, If your American Express Credit Card is used to pay for the travel cost for the originating and return journey and you purchase essential items on your American Express Credit Card due to a minimum 6 hour baggage delay, you may claim reimbursement for the essential items purchased, up to S$200 per person, subject to the terms, conditions and exclusions of the product. With the My VoyageGuard Travel InsuranceSM, If you purchase a My VoyageGuard Travel InsuranceSM Policy, you can additionally claim a lump sum benefit of S$200 for every 6 hours of delay subject to the terms, conditions and exclusions of the product. Please note that in the event you are claiming under both complimentary travel inconvenience and travel accident benefits and My VoyageGuard Travel InsuranceSM, you will need to submit two separate claim forms.

    2019.08.01 5:36

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