American Express Singapore Airlines KrisFlyer Ascend Credit Card

Last updated: 2021.04.29

The American Express Singapore Airlines KrisFlyer Ascend Credit Card provides you a welcome bonus, spend bonus, supplementary bonus, and refer friends, earn rewards. You also have travel privileges. There is no transfer fee for the KrisFlyer miles.

Credit Card

Rates and Fees	3.0
Customer Service	4.0

American Express International

American expressway, also known as Amex, commenced as a freight forwarding company in 1850. The company soon earned its customers' trust by safely transporting their valuable possessions to distant places during unscrupulous times. Today the company is an American multinational financial services corporation based in Three World Financial Centre in New York City, titled as the 23rd most valuable brand in the world in by Forbes in 2017 and is estimated to be worth US $24.5 billion. It is the largest global payment method and is reputed as a forward-looking and customer-focused company. In 2018, the company was ranked as the 14th most admired company worldwide by Fortune and the 23rd best company to work for. The company primarily focuses on providing its customers' facilities in regards to finance, insurance and travel. The company is widely celebrated for its charge cards, credit cards, and traveler's cheque businesses. It is a heritage built on services and sustained on innovation.

Reviews of American Express Singapore Airlines KrisFlyer Ascend Credit Card

Great customer service officers

I have had this card for a long while. The good thing with the card is that AMEX have been waiving my annual fees which is probably why I still have the card. The pros with this card include – Great customer service officers that are friendly and will do their best to help you with prompt follow ups, direct credit of miles to your Krisflyer account, many small promos every few months with a fantastic sign up promo, no minimum spending and perfect for concert lovers as AMEX offers priority to provide tickets.

American Express Singapore Airlines KrisFlyer Ascend Credit Card / American Express International

Great bonus miles and an impeccable customer service

I've have never really had a smooth and hassle-free experience with other banks as with this bank they are super respectful and care to answers your questions patiently and in the process I expedited my card approval immediately. Although the annual fee is $335 which is quite pricey, they make up for it with the bonus miles and the impeccable customer service and free hotel and lounge stay, I must say this is an amazing card and worth the purchase.

American Express Singapore Airlines KrisFlyer Ascend Credit Card / American Express International

They have the best customer service attendants who ensure a short waiting time

Frankly, I tend to use the AMEX card whenever I find it possible because they have the best customer service attendants who ensure a short waiting time, conversing with a happy voice and solve problem fast, their app has a lot of great offers specific to each AMEX card, while there are only a few cards that offer rewards for Grab Top Up, this card is one of them. Finally, with this card you can earn miles for insurance, charity and utility bill payment which most cards exclude.

American Express Singapore Airlines KrisFlyer Ascend Credit Card / American Express International

A good thing with this AMEX card is that they have been waiving my annual fees

The good thing with this AMEX card is that they have been waiving my annual fees and that’s why I still have the card as I have had this card for quite some time now. They have awesome customer service officers that are friendly and will do their best to help you. Follow ups are prompt as well with direct credit of miles into your Krisflyer account, no minimum spends and a good sign up promo.

American Express Singapore Airlines KrisFlyer Ascend Credit Card / American Express International

There’s no annual fee waiver and the annual fee of $337 is rather on the high side

While everything may sound well and good with this card until you put into consideration the fact that there’s no annual fee waiver and the annual fee of $337 is really rather on the high side than that of competition credit cards. But to make up for it, the Amex KrisFlyer Ascend gets you one night’s stay at a Hilton property in Asia Pacific each year

American Express Singapore Airlines KrisFlyer Ascend Credit Card / American Express International

Forums mentioning American Express Singapore Airlines KrisFlyer Ascend Credit Card

What are the rewards for referring a friend to the Amex Singapore Airlines Krisflyer Ascend Credit Card?

Annual fee is S$80.25 inclusive of GST but is waived for the first year and you stand to receive 7,500 KrisFlyer miles when you successfully refer a friend. Your friend receives 7,500 KrisFlyer miles upon spend of S$50 in the first 3 months of the Card Membership. You can earn bonus Membership Rewards points, KrisFlyer miles, or STAR$ for each successful referral. Plus you can refer your friends at any time online or via the Amex mobile app. Your friends stand to benefit from a range of rewards including retail and travel benefits, exclusive access and offers, and service and security. Do Visit amex.co/referfriends for more details.

American Express Singapore Airlines KrisFlyer Ascend Credit Card

Would it be possible for one to make claims on complimentary travel inconvenience, travel accident benefits and My VoyageGuard Travel InsuranceSM at the same time?

Actually it is possible for you to lodge a claim against both the complimentary travel inconvenience, travel accident benefits and from My VoyageGuard Travel InsuranceSM but all subject to the terms, conditions and exclusions of each product. For claims that are payable on reimbursement basis, the insurer will only reimburse what the insured had incurred and paid. On the other hand for all other types of claims, these will be reviewed and settled in accordance with the Terms and Conditions of the Policy. As regards to claiming complimentary travel inconvenience and travel accident benefits with your card, If your American Express Credit Card is used to pay for the travel cost for the originating and return journey and you purchase essential items on your American Express Credit Card due to a minimum 6 hour baggage delay, you may claim reimbursement for the essential items purchased, up to S$200 per person, subject to the terms, conditions and exclusions of the product. With the My VoyageGuard Travel InsuranceSM, If you purchase a My VoyageGuard Travel InsuranceSM Policy, you can additionally claim a lump sum benefit of S$200 for every 6 hours of delay subject to the terms, conditions and exclusions of the product. Please note that in the event you are claiming under both complimentary travel inconvenience and travel accident benefits and My VoyageGuard Travel InsuranceSM, you will need to submit two separate claim forms.

American Express Singapore Airlines KrisFlyer Ascend Credit Card

What are the security and insurance benefits that the American Express Singapore Airlines Solitaire PPS Credit Card guarantees?

In a nut shell, the American Express Singapore Airlines Solitaire PPS Credit Card offers up to S$1 Million free Travel Inconvenience & Travel Accident Benefits when you purchase your travel tickets with your American Express Singapore Airlines Solitaire PPS Credit Card. In addition, they offer a complete Fraud Protection Guarantee which enables you to shop with confidence as you are protected against any unauthorised charges made on your Credit Card, both online and offline. Finally they have a credible and efficient Emergency Card Replacement within one business day, virtually anywhere in the world.

American Express Singapore Airlines KrisFlyer Ascend Credit Card / American Express Singapore Airlines Solitaire PPS Credit Card