Lodging a dispute with my bank regards to my card was stress-free and express
Lodging a dispute with my bank in regards to my card was stress-free with express processing. I contacted the bank’s 24-hour customer service hotline to lodge my dispute and was advised on the process required to submit a dispute resolution form. The time taken to resolve a disputed transaction may vary depending on the complexity of the case. Generally, resolution on a dispute may range between approximately 4 weeks for simple cases to about 12 weeks for more complex ones, assuming all required documentation has been promptly provided upon request.
Products mentioned by this review
Citi Prestige Card
Citi Prestige Card is a top contender among the ranks of luxury travel cards. It offers a wide range of benefits including Complimentary Night Stay, Privileged access in golf courses in Singapore, Malaysia, Indonesia and China, VIP access for airport lounges, priority pass and limousine transfers, Concierge services and up to 30% ThankYou points and it also provides Personal and Accidental benefits when you use your Citi Prestige Card for travel fares and Overseas Medical Benefits.6 reviews
Providers mentioned by this review
Citibank Singapore Limited is a branch bank of Citibank, N.A. headquartered in New York, U.S.A. and was present in Indonesia in 1918 through its previous company, The International Banking Corporation in Batavia and Surabaya. In 1989 Citibank started its credit card business in Indonesia. Citibank is one of the pioneers of the credit card business in Indonesia by always presenting quality products and making innovations for the satisfaction of its customers. This privilege then continued in the following years by introducing various other banking services online. Until now, Citibank Bank has issued a variety of banking service products, including credit card products that offer various facilities and ease of transactions for its users, as well as various attractive promo offers.40 reviews