A 10 working day turnaround time from claim to settlement

In all honesty, the AIG Travel Guard plans offer really poor value on their Basic plan, and only step up on the Standard plan. So if you’re looking for a cheap and good deal, you can skip AIG completely. The basic plan may be cheap but it is most definitely not good. The only reason you might want to get the low- to middle-tier AIG travel insurance is if you booked your trip via a travel agency and they have some kind of exclusive discount that’ll put it back in the competition.That said, the upper-tier travel insurance plans have surprisingly good coverage, so if you want to buy from AIG, go big or go home. AIG seems to concentrate all their resources on the upper tier plans. Plus, in terms of turnaround time, AIG is not bad – they’re willing to commit to a 10 working day turnaround time from claim to settlement. They’re not the only ones who do this, but it’s better than nothing.

The AIG Travel Guard Direct provides four plan types with varying levels of coverage. By choosing the one that best suits your travel needs, you get insured, spend and travel wisely with AIG Travel Guard Direct. Alas!They have a very bad claims process, when I submitted my medical receipts for processing, no reply was given from AIG and my claim was left hanging. I have to call the staff 2 weeks later, which they claim that they did not receive until I make some noise before they suddenly "found the receipts" and process the claim.

As a student I once lost my passport and had to reschedule my flight, when I called AIG the customer service helped me to change my tickets immediately without any additional cost. I recommend them for an easy claims process for flight delays. You should be aware that buying a policy is like buying a contract. AIG may sell one of the most expensive insurance but there are worth it in my opinion.