Face to face verification via live video call rather than visiting a branch

I think it is more seamless if we could have a face to face verification via live video call rather than having to travel all the way since the idea is convenience anyway. The direct bank to card transfer was good but they could consider including wallet to bank as well. It would also be nice if they include multiple currencies for multiple wallets with attractive packages for Malaysia especially since other wallets/banks don’t have Malaysia. I would also fancy if they ensure that the interface updates promptly especially for remaining balance and suspended cards and include any charges upfront before users make payments