What Is Concierge Service?

credit card concierge service

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A concierge is a personal assistant who relieves you of certain tasks and, in some cases, gets results that you can’t.

What Will The Concierge Do?

While different issuers and cards will offer different levels of service, there are some basic features of a concierge that you can always expect.

Besides supporting you plan your trip, a credit card concierge service affords emergency assistance if something goes incorrect when you travel.

Some Visa, MasterCard, and American Express credit cards in Singapore provide a concierge service. It’s like using a hotel’s concierge service, besides you can get right of entry to it with simply a smartphone call, from somewhere in the world. For starters, it’s phase of your annual fee. Also, it can be a massive help when you’re traveling – in some cases even more versatile and superb than your lodge concierge.

Here are some ways credit card concierge services can assist Singaporeans like you whenever you are in need of help or confuse about it.

1. Help Find a New Flight if You Miss Yours

Missed your flight due to some delay? Before calling your booking agent, name your credit card concierge. Sometimes, they’re able to organize an alternative flight, on some other carrier, that’s leaving a lot sooner (sometimes in a few hours, as hostile to the next day).

In most situations, the concierge will name your airline on your behalf anyway. Some customers have even gotten cost-free choice flights from the same airline (especially if the next flight has empty seats).

2. Get Cheap Hotel Bookings

If you want a motel at the final minute, your concierge can assist with that too. Give them a call, and tell them you want the cheapest options inside your common location. The concierge team will scan multiple motel booking sites, and discover you the first-rate priced room (within the requirements you set).

Note that, as many lodges have a distinct working relationship with the credit card groups (the concierge provider brings in a lot of clients for some hotels), you may additionally even get better rates than websites offer.

If you want a motel at the final minute, your concierge can assist with that too. Give them a call, and tell them you want the cheapest options inside your common location. The concierge team will scan multiple motel booking sites, and discover you the first-rate priced room (within the requirements you set).

3. Arrange Your Travel Insurance For You

Some credit cards come with free journey insurance. Otherwise, you can get the concierge carrier to help you find the right insurance. This can be specifically useful if you are unfamiliar with the phrases and conditions, and have particular requests (e.g. You are going trekking in the Himalayas, and the insurance ought to cover that).

If you do have free tour insurance, your concierge can usually assist you with the claims process.

4. Get a Last-Minute Event Booking

Travelling to see a exhibit on Broadway, however find the tickets offered out? Or perhaps you arrived to watch a concert, however determined that due to administrative issues your passes won’t be issued. Well don’t waste the trip.

Whilst there’s no guarantee, your credit card concierge frequently has connections – and the capability to pull some strings. Give them a ring, and they’ll have a group of humans scouring the internet for ultimate minute tickets. You may even quit up getting them at a more cost effective price.

If you call properly in advance, the concierge can also be able to get you the top class seats that are supposedly “sold out”, or reserved for unique groups. Give it a try.

5. Get Into Exclusive Restaurants

Famous eating places can have a ready listing several weeks (or months) long, especially if they have one of those prestigious Michelin stars. You might also discover that it’s nearly not possible to get a table, even if you book via reservation sites.

You have two avenues here: the hotel concierge, and your credit card concierge. If one doesn’t work, attempt the other. Restaurants care about their relationship with the concierge, as it’s their supply of pointers and customers over the long term. The concierge may additionally be able to nag the restaurant into opening up a small spare table, if you aren’t fussy about the timing.

6. Get Tickets to Major Tourist Attractions

Want tickets to theme parks, or to see essential attractions like the Statue of Liberty, Eiffel Tower, and others? You can retailer yourself some time with the aid of shopping for the tickets by way of your concierge. Just call, and ask them to get you the passes you want (they will charge it to your deposit card).

This can shop you countless hours of standing in line, particularly all through the packed traveller seasons.

7. Get a Last-Minute Rental Car or Taxi

If you locate yourself unexpectedly wanting a car, you can’t count on every airport. Not all of them have a car rental booth nearby, and even if they do there may be problems (such as no availability on top excursion seasons).

Your concierge service can additionally deal with that. Give them a call, and they will locate some way to get you transport. At the very least, they ought to be capable to organise some shape of hire vehicle or taxi.

Which Credit Card Has Concierge Services?

If you locate yourself unexpectedly wanting a car, you can’t count on every airport. Not all of them have a car rental booth nearby, and even if they do there may be problems (such as no availability on top excursion seasons).

Your concierge service can additionally deal with that. Give them a call, and they will locate some way to get you transport. At the very least, they ought to be capable to organise some shape of hire vehicle or taxi.

Which Credit Card Has Concierge Services? In general, concierge services can be accessed thru the first-class credit cards in Singapore.

All Visa Infinite cards come with a 24-hour Concierge and Emergency service. In addition to supporting you layout your day trip and make reservations, their concierge also provides a full suite of emergency services, in case whatever unexpected happens. Try the Standard Chartered Visa Infinite Card, which currently provides 35,000 welcome miles or 25,000 welcome miles and S$100 Uber credits to new applicants.

If you select to use MasterCard, World MasterCard and Elite World MasterCard credit score cards have a round the clock world concierge. From roadside help to commercial enterprise information services, having get right of entry to to a MasterCard concierge is like having a non-public assistant you can call 24-hours a day. We propose the ANZ Optimum World MasterCard so you can earn 5% cashback on travel, groceries, shopping, and leisure.