Review & Rating Citi Rewards Card 2024

I am quite very disappointed with this card as I have never received the vouchers for all the points I have accumulated so far. I have on several occasions made complaints via the phone and even in person, but all to no avail. I would not recommend this card to anyone for this reason, i have to say unfortunately.

My mother has been using this Citibank rewards card for many years and says what she loves about it is the 10X Rewards points on her shopping all year long, either it be online, offline or overseas. It simple makes her shopping more rewarding. Plus Citibank has an amazing range of merchandise for her to redeem using her rewards points, her favourite being to use her reward points to get Takashimaya vouchers which has no expire date to it too.

Citibank has generally been very prompt and hassle free in waiving annual fee and also late payment finance charges. Additionally it is the best in the market right now when paired with Apple Pay to give 20x Citi Dollars, with no cap, and 10x Citi Dollars on a good range of stuff. This is my number one card of choice right now, and if you have an iPhone, I highly recommend adding this card into your Apple wallet right now.

I hate to cast a dark shadow on this card but the only downside i notice is that bonus points are capped at $12,000 worth of spending per year, while points across all Citi cards don't pool, but please let that not be a reason to avoid the card as the benefits greatly outweigh the costs and I strongly recommend this card if you want to gain miles at an unbelievable speed.

I really regret that I had chosen this card in the first place as it is not what I bargained for. I have actually never received the so-called vouchers for all the points I accumulated so far, even after I have raised the issue several times over the phone and even in person. Sadly all my efforts have been to no avail. This is bye-bye for me and any Citibank credit cards again.