Rates and Fees | 2.0 |
Rewards | 3.0 |
Customer Service | 2.0 |
Questions & Answers about Citi Cash Back Visa Card 2024
Citi Cash Back Visa card offers up to 8% cash back for Dining, Petrol and Grocery purchases. It also boasts .25% cash back for all other retail purchases with no cap. It is very ideal for cardholders who tend to use their cards for Dining, Petrol and Grocery purchases as apart from the fact that you get 8% cashback for these purchases, you can also save up to 20.88% savings on fuel purchases at Esso and Shell stations worldwide.
Citibank Singapore
Citibank Singapore Limited is a branch bank of Citibank, N.A. headquartered in New York, U.S.A. and was present in Indonesia in 1918 through its previous company, The International Banking Corporation in Batavia and Surabaya. In 1989 Citibank started its credit card business in Indonesia. Citibank is one of the pioneers of the credit card business in Indonesia by always presenting quality products and making innovations for the satisfaction of its customers. This privilege then continued in the following years by introducing various other banking services online. Until now, Citibank Bank has issued a variety of banking service products, including credit card products that offer various facilities and ease of transactions for its users, as well as various attractive promo offers.
Actually your ability to dispute a transaction due to poor or unsatisfactory product quality will depend on the sales agreement between the cardholder and the merchant. For example, you purchased a pair of sneakers from a physical store and the terms of sale stated a no-return policy which you have sighted, signed and acknowledged. If so, you will have no rights to dispute the transaction. However, if you made an online purchase like you say and the merchandise you received was not as described or it arrived damaged, you can file a dispute as you have a right to do so. In such a case, you should first make efforts to contact and resolve the dispute with the merchant to either get an exchange or a refund upon returning the merchandise. If the merchant refuses, you can then file a dispute with your card-issuing bank. You will however need to provide documentary proof that the wrong or defective product was delivered in order for the bank to initiate a chargeback.