Face to face verification via live video call rather than visiting a branch
I think it is more seamless if we could have a face to face verification via live video call rather than having to travel all the way since the idea is convenience anyway. The direct bank to card transfer was good but they could consider including wallet to bank as well. It would also be nice if they include multiple currencies for multiple wallets with attractive packages for Malaysia especially since other wallets/banks don’t have Malaysia. I would also fancy if they ensure that the interface updates promptly especially for remaining balance and suspended cards and include any charges upfront before users make payments
Providers mentioned by this review
FlexM is a Singaporean company that was founded by A. Georg E. Dokken and Naveed Weldon in 2015 to provide financial services that are accessible through mobile devices to the underbanked populations in Asia. FlexPay is a service provided by the company that offers a ‘mobile wallet’. This ‘mobile wallet’ provides multiple banking and payment solutions. It also includes a virtual prepaid MasterCard with its four physical copies. The remittance rates it offers claim to be more affordable than the established services like Western Union. Users can transfer money online, make online purchases, manage finances, and much more. The company is based in Singapore and this service is only available for residents of Singapore. FlexM has collaborated with Singapore’s MatchMove and has announced a digital partnership with the renowned Asian Development Bank (ADB) to co-create a digital payment solution. The company has a promising future as it has already expanded to 3 countries.1 reviews
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