This guys have a very bad claims process
The AIG Travel Guard Direct provides four plan types with varying levels of coverage. By choosing the one that best suits your travel needs, you get insured, spend and travel wisely with AIG Travel Guard Direct. Alas!They have a very bad claims process, when I submitted my medical receipts for processing, no reply was given from AIG and my claim was left hanging. I have to call the staff 2 weeks later, which they claim that they did not receive until I make some noise before they suddenly "found the receipts" and process the claim.
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AIG Asia Pacific Insurance Pte. Ltd. is one of the largest general insurance companies in Singapore which provides an extensive range of creative and innovative solutions to the ever-changing needs of individuals and corporate clients. The company has been providing insurance facilities since 1953 and operates in more than 80 countries and jurisdictions. The company has received numerous accolades during its years of service including which are titles "general insurance company of the year" by the Asia Insurance Industry Awards and "Insurance In-house Team of the year" by the Asian legal business southeast Asia law awards in and was ranked 60th on the Fortune 500 list in 2018. The company's insurance policies span over Auto, Home, Travel, Personal Accident, Professional Liability, Employer Liability, Marine Cargo and Small Business, just to name a few. On December 31, 2017, AIG had $65.2 billion in shareholder equity and the company also employs around 56,400 people.4 reviews
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