Forum
Last updated: 

How long do I have to wait for my bank to resolve a disputed transaction with my CIMB CashLite?

How long do I have to wait for my bank to resolve a disputed transaction with my CIMB CashLite and some wrong over charge I noticed from merchant and reported to the bank, does anyone have similar experience and time window?

User comments

  • user image

    No Name

    The time taken to resolve a disputed transaction may vary depending on the complexity of the case. Generally, resolution on a dispute may range between approximately 4 weeks for simple cases to about 12 weeks for more complex ones, assuming all required documentation has been promptly provided upon request. Following which a chargeback occurs when a card-issuing bank, in accordance with the dispute resolution process of the Card Scheme, initiates a reversal against the merchant for violation of card acceptance procedures or failure to fulfil some of the terms and conditions of the transaction

    2019.08.01 4:36

Please leave your knowledge and opinion!

Recommending Forums

What are the Features & Benefits of the CIMB CashLite?

CIMB CashLite

Related Forums

What is Singapore's main landline provider?

What is the best unlimited mobile data plan in Singapore?

Why should I invest my money in Singapore?

What are thee companies that offer monthly investment plans and who are the individuals who should get these plans?

How do I buy and sell my bonds?

I'm investing on a farm abroad by using my credit card.I got scammed

Related Reviews

Poor and upleasant hotline

I am a fresh graduate and just started my first job, I signed up for this card due to the onetime $150 cash back reward for $800 spend within the first two months. However for its main monthly rewards, it is nothing to be pleasant about and the hotline is very bad, I even had to hold more than 20 minutes during non-peak hour.

HSBC Revolution Credit Card / HSBC Bank Singapore

Zero Travel Related Online Merchants

The Citi SMRT card is a pretty decent card for spending but they unfortunately exclude travel related online merchants. This to me is the downside of the card and may be a reason to get another card for travel websites.

Citi Prestige Card / Citibank Singapore

Spa privileges that come with card membership

I find it very pleasant and rewarding the Platinum Wellness offerings of the AMEX Express Platinum Credit Card as I get to rest and replenish after a hard week at work. I treat myself to spa privileges that come with my Card Membership with spa vouchers from Adeva Spa, Spa Rael and The Ultimate. I do this one’s a week and enjoy up to 40% off à la carte spa services at Adeva Spa, Spa Rael and The Ultimate. Simply relaxing and feels good to be pampered.

American Express Platinum Credit Card / American Express International

Ease of use to accumulate on miles

The American Express Krisflyer Credit Card has an attractive sign up bonus and it is easy to use to accumulate on miles as no conversion into KF account is required, and monthly auto “sweeping” of miles help save in the conversion fee. I also have had good experiences with their customer care service as the call center service is absolutely awesome.

American Express Singapore Airlines KrisFlyer Credit Card / American Express International

Earnings of 1.3 KrisFlyer miles for every S$1 spent locally

This card offers a few thrills if you are one for accumulating miles as you can earn 1.3 KrisFlyer miles for every S$1 equivalent in foreign currency spent overseas on eligible purchases up to S$3,800 each month. On such purchases above S$3,800 each month, you can earn 2 KrisFlyer miles. Furthermore the card allows earnings of 1.3 KrisFlyer miles for every S$1 spent locally in Singapore dollars on eligible purchases up to S$3,800 each month. On such purchases above S$3,800 each month, earnings are 1.4 KrisFlyer miles. Highly recommended for those who seek to accumulate miles.

American Express Singapore Airlines PPS Club Credit Card / American Express International

When I apply via MyInfoget I get to use my card instantly

So it is really convenient that I can get and use my card instantly when I apply via MyInfo. And the cards instant digital card that can be used for mobile wallets, online and mobile app purchases. Now aside from the same day physical credit card issuance for online applications you also get S$50 cash rebate upon approval with no minimum spend required. However that is only for new OCBC Credit Card applications.

OCBC Robinsons Group Credit Card / Oversea-Chinese Banking Corporation