Forum
Last updated: 

How long do I have to wait for my bank to resolve a disputed transaction with my CIMB CashLite?

How long do I have to wait for my bank to resolve a disputed transaction with my CIMB CashLite and some wrong over charge I noticed from merchant and reported to the bank, does anyone have similar experience and time window?

User comments

  • user image

    No Name

    The time taken to resolve a disputed transaction may vary depending on the complexity of the case. Generally, resolution on a dispute may range between approximately 4 weeks for simple cases to about 12 weeks for more complex ones, assuming all required documentation has been promptly provided upon request. Following which a chargeback occurs when a card-issuing bank, in accordance with the dispute resolution process of the Card Scheme, initiates a reversal against the merchant for violation of card acceptance procedures or failure to fulfil some of the terms and conditions of the transaction

    2019.08.01 4:36

Please leave your knowledge and opinion!

Recommending Forums

What are the Features & Benefits of the CIMB CashLite?

CIMB CashLite

Related Forums

I'm investing on a farm abroad by using my credit card.I got scammed

Why should I invest my money in Singapore?

At what age can you get a landline in Singapore?

What are investments in Singapore that would provide guaranteed principal and returns?

What is the best unlimited mobile data plan in Singapore?

Which University Majors in Singapore has the highest return on Investments?

Related Reviews

When I apply via MyInfoget I get to use my card instantly

So it is really convenient that I can get and use my card instantly when I apply via MyInfo. And the cards instant digital card that can be used for mobile wallets, online and mobile app purchases. Now aside from the same day physical credit card issuance for online applications you also get S$50 cash rebate upon approval with no minimum spend required. However that is only for new OCBC Credit Card applications.

OCBC Robinsons Group Credit Card / Oversea-Chinese Banking Corporation

Spa privileges that come with card membership

I find it very pleasant and rewarding the Platinum Wellness offerings of the AMEX Express Platinum Credit Card as I get to rest and replenish after a hard week at work. I treat myself to spa privileges that come with my Card Membership with spa vouchers from Adeva Spa, Spa Rael and The Ultimate. I do this one’s a week and enjoy up to 40% off à la carte spa services at Adeva Spa, Spa Rael and The Ultimate. Simply relaxing and feels good to be pampered.

American Express Platinum Credit Card / American Express International

Too bad it is not an unlimited cashback card

Unfortunately, the HSBC advance card is not an unlimited cashback card as they have a cap on the cashback per month, even for advance banking clients. Furthermore, if you are not an advance banking client, you would not get subsequent card fee waiver if you do not get to spend at least $12,000 in a year.

HSBC Advance Credit Card / HSBC Bank Singapore

American Express Personal Card membership rewards points do not expire

First of all, unlike other loyalty programmes, the American Express Personal Card membership rewards points do not expire. Furthermore, with no restriction on the number of points you can stand to accumulate, you just need to choose the reward you want and you'll have time to get it, pretty much the skies can be your limit as you can use the points the way you want from redeeming shopping, travel and entertainment rewards to offsetting purchases made on your Card.

American Express Personal Card / American Express International

Zero Travel Related Online Merchants

The Citi SMRT card is a pretty decent card for spending but they unfortunately exclude travel related online merchants. This to me is the downside of the card and may be a reason to get another card for travel websites.

Citi Prestige Card / Citibank Singapore

Protection of up to 90 days for online purchases

The delivered on the promise of purchase Protection of up to 90 days when ensured reimbursement on an eligible online purchases I made with my Amex Express Gold Card. Irrespective where you buy online or shopping at the local supermarket, their Purchase Protection offers repair, replacement or reimbursement on eligible purchases made with the Card, that has been damaged or stolen within 90 days of purchase.

American Express Gold Card / American Express International