The shoes I bought online is damaged.
My sister brought a pair of shoes online for the both of us. It took weeks to be shipped and when it came, it has damages like it has a hole in its sole. Despite the given hassle, we cannot contact the seller to give amends for the said product. We are not able to access the number she has on her page.
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Under the Lemon Law in Singapore, which falls under the Consumer Protection (Fair Trading) Act, buyers can make a claim for a defective product within six months of purchase. Consumers can request for repair, replacement, reduction in price or a refund, says Seng Choon, adding that the law applies to goods and services sold online by a registered Singapore company.