Forum
Last updated: 

Why would I be billed for an overseas transaction by a merchant and on receiving my statement notice that I am being billed more than the agreed amount?

I was overseas and the merchant agreed to charge me $1200 in local Singapore currency but on receiving my statement I noticed that I am being billed more than the agreed SGD$1200. Why is that the case please?

User comments

  • user image

    No Name

    The answer to your question may lie in the fact that certain overseas merchants or websites may list products and services in Singapore dollars or offer to convert your foreign currency transactions into Singapore dollars, the latter being called dynamic currency conversion. The exchange rates used to convert these transactions into local currency are determined by the merchants and their payment processors. Customers are encouraged to check that the exchange rate offered is reasonable prior to performing the transaction. The difference between the amount listed by merchant and the actual amount billed in your statement is due to an international transaction fee which is levied on all SGD transactions made using Visa or MasterCard and processed outside Singapore.

    2019.08.01 6:11

Please leave your knowledge and opinion!

Recommending Forums

What is the exchange rate used to convert my foreign currency transactions to local currency if I use my card when I am overseas?

UOB Preferred Platinum VISA Card

Can I combine the miles earned from different UOB credit cards for conversion?

UOB Preferred Platinum VISA Card

Related Forums

Which University Majors in Singapore has the highest return on Investments?

What are Stocks?

WHat is the cheapest unlimited mobile data plan in Singapore?

I'm looking for an unlimited mobile data plan that is cheap and reliable. I already have one which offers me Unlimited data and unlimited call and SMS but I'm currently on a budget and I don;t really call or send SMS so I'm looking for a low priced but reliable unlimited mobile data plan with adequate speed.

WHat is the best way to invest my money on?

What are thee companies that offer monthly investment plans and who are the individuals who should get these plans?

How much can foreigners borrow under the amendments to the Moneylenders Act?

Related Reviews

Protection of up to 90 days for online purchases

The delivered on the promise of purchase Protection of up to 90 days when ensured reimbursement on an eligible online purchases I made with my Amex Express Gold Card. Irrespective where you buy online or shopping at the local supermarket, their Purchase Protection offers repair, replacement or reimbursement on eligible purchases made with the Card, that has been damaged or stolen within 90 days of purchase.

American Express Gold Card / American Express International

Emergency legal and medical assistance

Seldom would you find a card that has your best interest at heart as the AMEX Express Platinum Reserve Credit Card with its Emergency legal and medical assistance even when you are anywhere in the world. You can enjoy privileges around the globe with Live the World and American Express with all round protection against accidental damage or theft for your purchases.

American Express Platinum Reserve Credit Card / American Express International

Poor Customer Service

I am quite very disappointed with this card as I have never received the vouchers for all the points I have accumulated so far. I have on several occasions made complaints via the phone and even in person, but all to no avail. I would not recommend this card to anyone for this reason, i have to say unfortunately.

Citi Rewards Card / Citibank Singapore

40,000 Membership Rewards points to refer a friends to the card

I like the idea that I can receive 40,000 Membership Rewards points when I get to successfully refer any of my friends to the card. Even more so as my friends can also receive 40,000 Membership Rewards points upon spend of S$5,000 in the first 3 months of their Card Membership. I think that is pretty much a win-win situation.

American Express Platinum Card / American Express International

Ease of use to accumulate on miles

The American Express Krisflyer Credit Card has an attractive sign up bonus and it is easy to use to accumulate on miles as no conversion into KF account is required, and monthly auto “sweeping” of miles help save in the conversion fee. I also have had good experiences with their customer care service as the call center service is absolutely awesome.

American Express Singapore Airlines KrisFlyer Credit Card / American Express International

Consumers earn 2.4 miles per S$1 spend overseas and 1.2 miles on general local spend

OCBC Voyage Card is perfect for well-off consumers with a shifting travel schedule, who want to earn high miles locally and overseas. Consumers earn 2.4 miles per S$1 spend overseas and 1.2 miles on general local spend, which aligns with similar cards. Consumers are most likely to benefit from OCBC voyage card if they spend most of their budget locally, with at least 25% of local spend on dining.

OCBC VOYAGE Card / Oversea-Chinese Banking Corporation