Unfortunately, Allianz has pretty strict restrictions when it comes to sports coverage as you won't be covered for sailing, hunting, playing polo, mountaineering, skiing, rock climbing, parachuting or hang gliding. You do however, have a golf advantage cover that provides coverage for damaged or lost golf equipment that is in your checked luggage. Allianz has an efficient online claim portal allows customers to submit and file their claims online easily and if you have problems uploading your claim you can call or email them for assistance. If you are claiming for medical or dental expenses, you will still have to send original copies of your supporting documents and an acknowledgement email to the address in the table below.
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Asking for a new debit card is normal especially because accidents happen. Life happened. You just ask for request of new card to your bank and they will notify you as soon as possible if it is ready. When you activated your card, you shoukd discard the old one and destroy it completely. Make sure that all the numbers are cut and also the other parts of the card so that it will be hard to replicate.