Forum
Last updated: 

How long do I have to wait for my bank to resolve a disputed transaction with my CIMB CashLite?

How long do I have to wait for my bank to resolve a disputed transaction with my CIMB CashLite and some wrong over charge I noticed from merchant and reported to the bank, does anyone have similar experience and time window?

User comments

  • user image

    No Name

    The time taken to resolve a disputed transaction may vary depending on the complexity of the case. Generally, resolution on a dispute may range between approximately 4 weeks for simple cases to about 12 weeks for more complex ones, assuming all required documentation has been promptly provided upon request. Following which a chargeback occurs when a card-issuing bank, in accordance with the dispute resolution process of the Card Scheme, initiates a reversal against the merchant for violation of card acceptance procedures or failure to fulfil some of the terms and conditions of the transaction

    2019.08.01 4:36

Please leave your knowledge and opinion!

Recommending Forums

What are the Features & Benefits of the CIMB CashLite?

CIMB CashLite

Related Forums

What are the different types of stock?

Should I invest on properties in Singapore?

How should I invest on my medical supplements using a credit card?

What are thee companies that offer monthly investment plans and who are the individuals who should get these plans?

WHat is the cheapest unlimited mobile data plan in Singapore?

I'm looking for an unlimited mobile data plan that is cheap and reliable. I already have one which offers me Unlimited data and unlimited call and SMS but I'm currently on a budget and I don;t really call or send SMS so I'm looking for a low priced but reliable unlimited mobile data plan with adequate speed.

How much can foreigners borrow under the amendments to the Moneylenders Act?

Related Reviews

Close to 6.5% rebates on dining

I have held this card for quite a long time and one thing I like about the card is the fact that it is used for CapitaLand malls and they are almost everywhere. So I enjoy dining taking advantage of the 10x rewards merchants to accumulate the points faster. Imagine getting close to 6.5% rebates on dining. Not to forget their sign up bonus of $60 rebates in vouchers when you spend $1,500. That's a 4% rebate excluding the points you will earn which will convert into vouchers too.

American Express CapitaCard / American Express International

Spend S$1,500 in the first 3 months to receive 24,000 Membership Rewards points

The welcome bonus with this card is quite mouth-watering. Simply spend S$1,500 in the first 3 months to receive 24,000 Membership Rewards points. That you will find to be enough points to redeem for S$110 cash credit. Plus you can see the points add up with 100% bonus points on all spend in your first 3 months of Card Membership. I have been using this card now for 6 months and am yet to find reasons to complain.

American Express Rewards Card / American Express International

I can enjoy Interest rates starting from 5.80% p.a.

I love that I can enjoy Interest rates starting from 5.80% p.a. (EIR 11.38% p.a.) on their 12-month instalment plan which allows for fixed monthly repayments.The monthly repayment for your Cash-on-Instalments is fixed, allowing you to manage your finances with ease of mind. That works perfect for me as it helps me to be more organized and I give them thumbs up.

NTUC Plus! Visa Credit Card / Oversea-Chinese Banking Corporation

Ease of use to accumulate on miles

The American Express Krisflyer Credit Card has an attractive sign up bonus and it is easy to use to accumulate on miles as no conversion into KF account is required, and monthly auto “sweeping” of miles help save in the conversion fee. I also have had good experiences with their customer care service as the call center service is absolutely awesome.

American Express Singapore Airlines KrisFlyer Credit Card / American Express International

Poor Customer Service

I am quite very disappointed with this card as I have never received the vouchers for all the points I have accumulated so far. I have on several occasions made complaints via the phone and even in person, but all to no avail. I would not recommend this card to anyone for this reason, i have to say unfortunately.

Citi Rewards Card / Citibank Singapore

Consumers earn 2.4 miles per S$1 spend overseas and 1.2 miles on general local spend

OCBC Voyage Card is perfect for well-off consumers with a shifting travel schedule, who want to earn high miles locally and overseas. Consumers earn 2.4 miles per S$1 spend overseas and 1.2 miles on general local spend, which aligns with similar cards. Consumers are most likely to benefit from OCBC voyage card if they spend most of their budget locally, with at least 25% of local spend on dining.

OCBC VOYAGE Card / Oversea-Chinese Banking Corporation